Transparency is a core value at RBRISA GROUP. Our legal documents are written in plain language and updated regularly to reflect our evolving practices.
Quick Summary: By using RBRISA GROUP services, you agree to these terms. We provide freight logistics software and services. You own your data. We do not sell it. You are responsible for compliance with FMCSA and DOT regulations when using our platform for brokerage operations.
By accessing or using the RBRISA GROUP platform, website, APIs, or any related services (collectively, the "Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Services. These terms apply to all visitors, users, carriers, shippers, and others who access or use the Services.
RBRISA GROUP provides a cloud-based freight logistics platform including load management, carrier network management, rate intelligence, revenue analytics, billing and invoicing, compliance tracking, and API integrations. The Services are provided on an "as is" and "as available" basis. We reserve the right to modify, suspend, or discontinue any part of the Services at any time.
To access certain features, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. Multi-factor authentication is strongly recommended and may be required for certain account tiers.
You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks. You may not attempt to gain unauthorized access to any part of the Services. If you operate as a freight broker, you are solely responsible for maintaining FMCSA broker authority, surety bonds, and compliance with all applicable federal and state regulations. RBRISA GROUP provides tools to assist with compliance but does not guarantee regulatory compliance.
RBRISA GROUP acts as a technology platform and does not directly broker freight, unless explicitly operating under our own MC authority in specific transactions. All carrier agreements, shipper contracts, rate negotiations, and liability arrangements are between the respective parties. RBRISA GROUP is not a party to these agreements and assumes no liability for disputes arising between carriers and shippers.
You retain ownership of all data you upload to the platform. RBRISA GROUP will not sell, rent, or share your data with third parties for marketing purposes. We process data in accordance with our Privacy Policy. We may use aggregated, anonymized data for platform improvement, analytics, and industry benchmarking. All data is stored with AES-256 encryption at rest and TLS 1.3 in transit.
Subscription fees are billed in advance on a monthly or annual basis depending on your plan. All fees are non-refundable except where required by law. Late payments may result in service suspension. Enterprise customers may negotiate custom billing terms. Overdue invoices accrue interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
API access is subject to the rate limits specified in your subscription plan. Exceeding rate limits may result in throttling or temporary suspension of API access. You may not use the API to build competing products, scrape data systematically, or circumvent platform functionality. All API usage is logged and monitored.
All software, designs, logos, trademarks, and content provided by RBRISA GROUP are the intellectual property of RBRISA GROUP or its licensors. You may not copy, modify, distribute, or create derivative works from our intellectual property without express written permission. The RBRISA GROUP name, logo, and product names are registered trademarks.
To the maximum extent permitted by law, RBRISA GROUP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption, arising out of or related to your use of the Services. Our total liability for any claim shall not exceed the amount you paid to us in the 12 months preceding the claim.
You agree to indemnify and hold harmless RBRISA GROUP, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Services, your violation of these terms, or your violation of any rights of a third party.
We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the Services ceases immediately. You may export your data within 30 days of termination. After 30 days, data may be permanently deleted in accordance with our data retention policy.
These terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles. Any dispute arising from these terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in Miami, Florida, under the rules of the American Arbitration Association.
We may update these terms from time to time. We will notify you of material changes via email or through the platform at least 30 days before they take effect. Your continued use of the Services after changes constitutes acceptance of the updated terms. The "Last updated" date at the top of this page indicates when the most recent changes were made.
If you have questions about these Terms of Service, please contact us at legal@rbrisagroup.com or by mail at RBRISA GROUP, 88 Trade Tower, Singapore 018956.
Our legal team is available to answer questions about terms, privacy, compliance, and data protection.